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Browsing Posts published in February, 2009

My only magazine subscription is to Wired, a slick publication that appeals to society-aware geeks who are interested in science and technology and how they can make the world a better place.  It features everything from product reviews to well-researched articles on topics ranging from politics to medicine to open-source software.  The writing can be a bit sensational at times, but I think it makes it more enjoyable to read, and really conveys a sense of optimistic excitement over the potential in modern technology.  I don’t read the issues cover-to-cover, but there are frequently articles that I find very interesting.

One such article that I think well represents well the kind of varied and important subjects often featured in the magazine was in last year’s February issue.  Titled “The Truth About Autism,” it was a fascinating look at autism research and how our opinions of the condition have changed, with the aid of technology such as blogs and YouTube.

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I’ve been a Netflix subscriber now for over a year and have been consistently impressed with them.  I remember when they began their limited “Watch Instantly” feature, and then when they made it unlimited without charging a cent more for the service.  Then I remember getting a message saying my monthly subscription rate was being lowered because they had repriced my plan.  In other words, in a matter of months I got the huge value add of their “Watch Instantly” feature (which now has an impressive library featuring lots of great movies and TV shows), and was paying less for it!  That alone bought them some serious points in my book.

Recently I ran across a movie that looked interesting (Bottle Shock) which was available on Netflix to view online.  However, unlike every other movie I’ve tried streaming through Netflix, this one had an error whenever I tried to play it.  I tried to find an answer through the website but it seemed the only way to tell them about the problem was via their customer service phone number.  Not excited to wait on hold to fix this problem, I finally gave in after being unable to find a fix otherwise.  The website gave a code that I could give once I called which tied that service call to my account, bypassing any need to give their representative any information.  After I typed this in, a friendly guy named Brian immediately answered.  I told him my problem, and he quickly confirmed that that movie was having issues playing in their “old player.”  I wasn’t aware there was a new one, but he had an email sent to me telling me how to upgrade.  After maybe 2 minutes on the phone, I had the email, clicked a link (www.netflix.com/silver), pushed a browser button, and viola, their new Silverlight-based player was activated and the movie played in the new player (and seemed to take less time to buffer at that).  For a company with so many subscribers to have such friendly and responsive customer service is extremely impressive, and yet another reason I plan to remain a loyal Netflix customer.

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The next episode in my Christian apologetics video series is online.  Episode 7 discusses natural, historical and archaeological corroboration for the following Old Testament events:

  • The Genesis Flood
  • The Tower of Babel
  • The Plagues of Exodus
  • The Crossing of the Red Sea
  • The Destruction of Sodom and Gomorrah

I hope you find it interesting and faith-strengthening!

The full-resolution video is here:
http://worldview.brianfrantz.com/HGTA/index.php
Or you can watch it on the Blip.tv show page:
http://howgreatthouart.blip.tv/

There’s just one more episode left in the series and it will explore corroborative evidence for the New Testament.  No guarantees on when I’ll get to it, but hopefully in the next few weeks so it’s finished before I start work in March!

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